Cookie Policy
Effective Date: September 22, 2025
Business Name: SneakerLab LLC
Business Address: 1942 Broadway St., STE 314C, Boulder, CO 80302, United States
Phone: +1 (720) 555-0143
Email: [email protected]
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time, U.S.)
A. WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser, remember preferences, keep items in your cart, and improve your shopping experience.
B. WHY WE USE COOKIES
- Site Functionality: cart, checkout, account login, security.
- Analytics: understand traffic, measure performance, fix errors.
- Preferences: remember locale, currency, display options.
- Marketing: show relevant offers, measure campaigns (only after consent).
- Security/Fraud: detect suspicious activity and protect accounts.
C. TYPES OF COOKIES WE USE
| Type | Purpose | Examples (illustrative) | Can You Disable? |
|---|---|---|---|
| Essential | Core operations (cart, checkout, login, security) | Session ID, CSRF token | No – required |
| Performance | Site analytics, error tracking, load times | Google Analytics, error logs | Yes |
| Preferences | Remember settings (region, currency, size view) | Locale, currency, view density | Yes |
| Marketing | Ads/retargeting; email signup modals; attribution | Meta/FB Pixel, Google Ads, UTM | Yes |
We do not set Analytics/Marketing cookies until you consent (except strictly necessary cookies).
D. THIRD-PARTY PARTNERS
We may allow trusted providers to set cookies to support our operations. Partners may include (examples):
- Analytics: Google Analytics (usage measurement).
- Marketing/Ads: Meta (Facebook) Pixel, Google Ads (ad relevance & attribution).
- Payments/Security: payment processors (e.g., Stripe, PayPal) for secure checkout and fraud prevention.
We do not sell your personal data to third parties for their own marketing. For California choices, see /do-not-sell and the Privacy Policy.
E. MANAGING YOUR COOKIE PREFERENCES
- On First Visit
- Essential cookies load to run the site.
- Consent banner offers: “Accept All”, “Reject Non-Essential”, “Customize Settings.”
- Change Anytime
- Use “Cookie Settings” (link in the footer, e.g., /cookie-settings) to enable/disable categories.
- Changes apply immediately and can be withdrawn at any time.
- Browser Controls
You can block/delete cookies in your browser:
- Chrome: Settings → Privacy & Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy
- Edge: Settings → Site Permissions → Cookies
Blocking essential cookies can break checkout or login.
F. COOKIE RETENTION PERIODS
| Cookie Type | Typical Expiry |
|---|---|
| Essential | Session or up to 30 days |
| Analytics | Up to 24 months |
| Preferences | 6–12 months |
| Marketing | Up to 18 months |
(Actual durations depend on the provider and your selections in Cookie Settings.)
G. YOUR PRIVACY RIGHTS
- Withdraw Consent: Adjust cookie choices anytime via Cookie Settings.
- California (CCPA/CPRA): See our Privacy Policy and Do Not Sell My Personal Information for opt-out of sale/sharing and additional rights. We honor Global Privacy Control (GPC) signals where required.
- EU/UK Users (if applicable): You may request access/erasure per GDPR; consent is required for non-essential cookies.
H. COOKIE PRACTICES (RETAIL RELEVANCE)
- Shopping Experience: remember viewed sneakers, size preferences, and wishlist items to surface relevant styles.
- Abandoned Cart: store cart contents (e.g., model/size/quantity) for up to 30 days to help you complete the purchase.
- Seasonal Interest: adapt recommendations for new drops and seasonal releases based on aggregated, consented activity.
I. CHILDREN’S PRIVACY
SneakerLab does not knowingly collect cookies or personal data from children under 13. If a child has interacted with our site, contact us to remove related data.
K. POLICY UPDATES
We may update this Cookie Policy due to changes in law, technology, or our services. Updates will appear here with a new Effective Date. Material updates may be flagged via site banner and/or email (if subscribed).
L. CONTACT US
Questions about cookies or your rights?
Email: [email protected]
Phone: +1 (720) 555-0143
Address: 1942 Broadway St., STE 314C, Boulder, CO 80302, United States
Support Hours: Mon–Fri, 9:00 AM – 5:00 PM (MT)
Last updated: September 22, 2025
Document Version: 1.0